HEYA Education Privacy and Data Protection Regulation (PDPR) Policy

1. Introduction

Welcome to HEYA Education, a premier education center based in Bangkok, Thailand. We are dedicated to safeguarding the privacy and security of our users' personal information. This policy outlines how we handle and protect your data in compliance with Thailand's Personal Data Protection Act (PDPA).

2. Information Collection

When you use our services, we may collect the following types of information:

Personal Identification Information: Including name, email address, phone number, and address.
Educational Data: Information related to your educational background, courses enrolled, and progress.
Automated Information: As you navigate our website, we collect usage data (e.g., pages visited) and technical data (e.g., IP address, browser type).

3. Use of Information

Your information is used for:

Delivering and improving our educational services.
Personalizing your learning experience.
Communicating updates, offers, and educational information.
Ensuring website functionality and security.

4. Data Sharing and Disclosure

We respect your privacy and limit disclosure of your personal information to:

Service Providers: Third parties that provide operational services (e.g., hosting).
Legal Compliance: When required by Thai law or to protect our rights and safety.
Educational Partners: With your consent, for enhanced learning opportunities.

5. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. However, please be aware that no digital platform can guarantee absolute security.

6. Data Retention

Personal information is retained only as long as necessary for providing our services and as required under Thai law.

7. Children's Privacy

While our services are directed at children aged 7-17 and their families, we do not knowingly collect data from them without express parental consent. If you believe we have inadvertently collected such information from children below the age of 13 without consent, please contact us immediately.

8. Your Rights

Under Thailand's PDPA, you have rights to access, rectify, or request deletion of your personal data. Please contact us for any such requests.

9. Policy Changes

We may update this policy to reflect changes in our practices or legal obligations. We will notify users of significant changes through our website.

10. Contact Information

For any questions or concerns regarding this policy or your personal data, please contact us at hello@heyaeducation.co, or by calling us at +66 (0)62 591 5935 (Thai) or +66 (0)99 486 1478 (English).

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